· 30 days returns for exchange or refund:
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. For you to initiate Exchange, click this link: (Note: can setup software to streamline returns process called Loop returns, or do manually for now)
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@paushle.com
To process a return, product(s) must be shipped to the address below within 30 days of original purchase.
PAUSHLÈ Shipping + Returns
1406 FM 2004
Lake Jackson, TX 77566